Responsible for daily store operations in accordance with company policies in support of store management. Must follow responsibilities as outlined on Merchandise Manager Requirements and any other responsibilities assigned by management.
Required to work 45 hours per week. Must be available to work a flexible schedule. Must be available by phone.
Maintains professional work appearance and demeanor. Must be role model for employees and in required uniform at all times.
Practices safe cash handling procedures in accordance with company policies. This includes making deposits in a timely manner. Must have signed banking policy on file.
Prepares and balances daily paperwork when required and in absence of store manager.
Makes customer service the first priority. Gives prompt and courteous service at all times.
Complies with all credit card and check acceptance policies and regulations.
Assists GM in new recruits, interviews and selects and trains staff in absence of manager or as needed.
Inspects restrooms throughout shift to insure cleanliness and company standards.
Maintains expected store appearance requirements, including but not limited to maintaining and cleaning equipment and restroom cleanliness. Submits work order tickets for maintenance issues that cannot be handled by store personnel.
Completes any and all required periodic training.
Must be able to stand for required shift.
Acts in accordance with company policies to achieve sales and profit expectations. Ensures management is made aware of all sales, cash or operating discrepancies. Advises of any situation that may have an adverse effect on store operating performance. Protects company assets at all times.
Must know and practice state rules and regulations regarding alcohol, tobacco and lottery sales.
Must attend staff meetings as required and prepare any and all required reports in cooperation with general manager.
Must be able to enter and process employee’s times to Paychex and submit to payroll for proper processing to ensure employees are paid in a timely manner.
Understands and supports company policies and can relay them to employees.
Any and all other duties as assigned by any direct supervisor or management authority.
Is available by phone for associates to call first if issues are present at site.
Manages the site in the absence of the GM, even if for an extended amount of time due to illness or FMLA