When properly installed and maintained, propane and heating oil systems are among the safest heat sources anywhere. However, there are some basic safety measures you should take in the unlikely event you are experiencing difficulties with your heating system.

Note: If you ever have any questions about safety, please call your local Roach Energy office at 304.263.3329


  • Propane has a specially added odorant to alert you that it is present. If you ever smell propane in your home, shut off your tank immediately and call your propane provider, Roach Energy: 304.263.3329
  • Know how to shut off your propane tank.
  • Do not try to judge if a leak is serious or not. Any leak is serious!
  • A propane detector is a great idea, especially in homes where an individual’s sense of smell has been compromised (the elderly, smokers, etc.).
  • Propane is heavier than air, and thus settles in low-level areas, such as basements. Be aware of this if you do not frequently enter your basement.
  • Always notify your LP gas supplier if any changes is made in your LP gas piping system, or when you add, remove or replace appliances.
  • If you smell gas or suspect a leak…
  • Immediately put out all smoking materials and other open flames.
  • Do not turn electrical switches on OR off.
  • Do not use you appliances, telephone or cell phone inside the house.
  • Do not light a match.
  • Get everyone out of the house immediately.
  • Close the gas Supply Valve on your tank, cylinder or meter.
  • Notify your LP gas supplier by using your cell phone or another phone outside your home.
  • Do not return to the building or area until your LP gas, emergency responder or a qualified service technician determines it is safe to do so.

Fuel Oil

  • Fuel oil has a very pungent odor. If you smell it, contact your heating fuel provider immediately.
  • Visually inspect your heating fuel tank for rust spots or leaks.